Return PolicyThank you for shopping with pubency. Customer satisfaction is important to us. Please read our Return Policy carefully before making a purchase.Return EligibilityWe accept returns for products that are:Damaged or defective upon deliveryIncorrect items receivedDifferent from the product descriptionUnused and in their original conditionTo be eligible for a return:The product must be unused and in its original packaging.All tags, accessories, manuals, and invoices should be included.The return request must be submitted within 7 days of receiving the product.Non-Returnable ItemsThe following products are not eligible for return:Used or damaged productsProducts without original packaging or tagsCustomized or personalized productsProducts damaged due to customer misuseReturn ProcessTo initiate a return:Contact our customer support team with your order details.Provide clear photos or videos if the product is damaged or incorrect.Our team will review your request and provide return instructions.After receiving and inspecting the product, we will process the replacement or refund if approved.RefundsApproved refunds will be processed to the original payment method within 5–10 business days, depending on your bank or payment provider.Exchange PolicyCustomers may request an exchange for damaged, defective, or incorrect products, subject to product availability.Contact UsFor return-related questions, please contact us:Website: pubency
Email: jaint0337@gmail.com
Phone: 9354383161Number]Last Updated: August 12, 2026